BarterNow Privacy Policy

1Introduction

This Privacy Policy explains how BarterNow collects, uses, stores, shares, and protects personal data when users access the BarterNow platform, website, dashboards, workflows, analytics tools, communication systems, and related services.

2Data We Collect

We may collect the following categories of personal and business-related data:

1. Account data:
   • full name;
   • email address;
   • phone number;
   • password hash and authentication metadata;
   • account verification status.
2. Organization and profile data:
   • company, brand, agency, or event details;
   • business domain and public profile information;
   • uploaded logos, decks, documents, and media.
3. Deal and workflow data:
   • sponsorship requests;
   • negotiation messages;
   • deliverables, approvals, proofs, and reports;
   • invoices, payment references, and payout-related metadata.
4. Technical and usage data:
   • login history;
   • IP address;
   • browser and device information;
   • session, CSRF, and security-related cookies;
   • activity logs and audit records.
5. Support and grievance data:
   • complaint details;
   • support emails;
   • dispute-related communications.

3Why We Use Data

We use personal data to:

1. create and manage user accounts;
2. verify users and secure platform access;
3. enable matching, discovery, communication, and deal workflows;
4. process subscription, platform fee, and payment-related operations;
5. generate analytics, reports, and product insights;
6. provide support, grievance handling, and dispute assistance;
7. maintain logs, prevent fraud, detect abuse, and improve security;
8. comply with legal, tax, accounting, and regulatory requirements.

4Legal Basis and Consent

BarterNow processes data on one or more of the following bases, as applicable:

1. consent provided by the user;
2. performance of a contract or pre-contractual platform service;
3. compliance with legal obligations;
4. legitimate business and security interests, where permitted by law.

Where consent is required, users may withdraw such consent subject to legal and operational limitations. Withdrawal of consent will not affect processing already undertaken lawfully before such withdrawal.

5Sharing of Data

We may share personal data:

1. with the relevant counterparty on the Platform where the workflow requires it;
2. with payment gateways, hosting providers, communications providers, analytics vendors, storage providers, and other service providers acting on our instructions;
3. with professional advisors, auditors, or legal representatives where necessary;
4. with law-enforcement agencies, regulators, courts, or government authorities where required by law.

We do not sell personal data to data brokers or third-party advertisers.

6Data Retention

We retain data only for as long as reasonably necessary for:

1. account administration;
2. platform operations;
3. security monitoring;
4. support, dispute resolution, and audit trails;
5. tax, invoicing, and legal recordkeeping obligations.

Incomplete accounts may be automatically removed after the applicable internal retention period. Other records may be retained longer where legal or operational necessity applies.

7User Rights

Subject to applicable law and operational feasibility, users may request:

1. access to their personal data;
2. correction of inaccurate personal data;
3. deletion or erasure of personal data where applicable;
4. restriction or objection to certain processing;
5. grievance redressal.

Where a request cannot be completed due to legal retention duties, fraud-prevention needs, audit obligations, or active disputes, BarterNow may retain the necessary minimum data for those purposes.

8Security Measures

BarterNow uses reasonable technical and organizational measures, including:

1. HTTPS/TLS in transit;
2. hashed passwords;
3. role-based access controls;
4. secure cookie handling and CSRF protection;
5. logging and monitoring for suspicious activity;
6. token management and session controls.

No system can guarantee absolute security, and users should also protect their account credentials and devices.

9Children

The Platform is intended for business users aged 18 or above. BarterNow does not knowingly provide services to children.

10Cross-Border Processing

BarterNow primarily operates in India, but some infrastructure or service providers may process data outside India, subject to applicable law and contractual safeguards.

11Grievance Contact

For privacy questions, complaints, or data-related requests, contact:

12Policy Changes

We may update this Privacy Policy from time to time. Material updates may be notified through the Platform, email, or other reasonable means. Continued use after such update may require renewed acceptance where legally necessary.